Returns & Exchanges
At CREP MOVEMENT, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure a smooth exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original shoebox or garment bag, ensuring all tags are attached, and secure them inside a protective shipping box.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing